You have NOT reached the hospital
My home telephone number is an area code off from a local hospital. Since the phone company randomly assigned this number to us more than 7 years ago this has bewildered everyone who calls us. We get calls day and night for the hospital. We are not the hospital. We’ve never even been to that hospital.
These phone calls became such a constant in our lives that our answering machine greeting notifies people that they have NOT reached the hospital and tells them the correct telephone number to call to reach the hospital. This seemed like a genius plan. It would have been, if people weren’t so dang stupid. Once we did get a message from someone saying that they were trying to call the hospital and thanked us for telling her where to actually call. Most people just either keep calling back or leave messages asking for room numbers, appointments and ambulettes. Occasionally if the message sounds desparate, like the time the elderly man tried to leave a message for his wife after her surgery, we’ll call back and give them the information. Mostly though, this is an inconvenience. We’ve thought of changing the phone number, or canceling the phone altogether. But those steps seem too drastic and/or expensive. So it’s a constant source of annoyance/amusement in our lives.
This evening is a good example. As I was cleaning the phone began to ring.
Call #1: I didn’t recognize the name on the caller ID, (let’s call it Natalie Katz) so I let it go to the machine. Natalie did not leave a message.
Call #2: Natalie called back again. Again the machine picked up. Again no message. Again she clearly did not listen to the greeting that said “if you are trying to reach ABC Hospital, it’s XXX-YYY-ZZZZ.”
Call #3: Natalie called back immediately. Again the machine picked up. Once again, no message. Once again, no attention is paid to the detailed greeting giving the right number.
Call #4: Natalie calls back yet again. I am fed up. I answer the phone in a huff. No one speaks. At all. I hang up.
Call #5: I have really had it. Natalie, apparently, has not. She calls back. I answer. Me: ”HELLO?” Natalie: ”Hi I’m trying to be connected to the nurse’s station.” Me: ”You have the wrong number.” Natalie: ”Well what number should I call” Me: ”I don’t know what number you should call. I don’t know who you are trying to call, but you have the wrong number. This is my apartment. I don’t have a nurse’s station.” Natalie: ”Oh.” Click.
It appears that personal interaction was all she needed. Natalie has not called back. I’m certain she will never find the nurse’s station, but at least she won’t call me back. I hope. Some might say I should have told her the right number. But after phone call #5 she used up my good will. I have only so much tolerance in my life for those who are both stupid and obstinate.




16